We're here
to help.

Scroll down to browse the answers to some of our most frequently asked questions.
two people smiling on an autumn day and holding up soap and deodorants

General Questions

Our well-loved Original Formula Deodorant contains: MCT oil, Beeswax, Non-GMO Cornstarch and Baking Soda. This recipe creates a soft, smooth texture while effectively combating odor.

We recommend our Sensitive Skin & Vegan Formula for anyone looking for a baking soda free or vegan friendly formula.  Made with MCT Oil, Candelilla Wax, Non-GMO Cornstarch and Magnesium Hydroxide. It's extra gentle on the skin, but just as tough on odor!

Yes! We are certified cruelty-free with Leaping Bunny. We only test our products on our staff, friends, and family!

Please send an email to sales@humblebrands.com and we would be happy to answer any questions you may have!

Please view our Retail Locator for specific store locations across the US.

Our deodorants are filled to the net weights displayed on our packaging -  2.5 net ounces and 2.65 ounces for our plastic free containers. Any additional space is for the function of the turn dial or push mechanism in our plastic free packaging and ease of application.

A little goes a long way with our deodorants. We’ve found that staining can occur from the overapplication of our product. We recommend 2-3 swipes and rubbing in any excess to stay fresh all day! We also recommend applying to dry skin for best results.  One of our favorite stain removal techniques is soaking the garment in distilled vinegar and baking soda before washing.  Another option is to gently scrub a mixture of Dawn dish detergent and warm water and launder as normal.

Shipping & Returns

You will receive an email with tracking information when your order ships. If you’re having trouble locating your tracking information, email us at hello@humblebrands.com.

Most orders will arrive within 3 to 7 business days once shipped.  Occasionally, due to weather or other unforeseen circumstances, delivery may take longer.

If your package has not arrived within two weeks from your ship date please contact hello@humblebrands.com and our team will be happy to assist you.

Email hello@humblebrands.com right away and we’ll do our best to fulfill your request. If our speedy fulfillment team has already shipped your order, we are unable to make any changes.

We currently ship to all 50 states and Puerto Rico USPS addresses.

We are happy to offer free shipping on orders of $25 or greater. For all other orders, we have a $3.99 flat rate shipping fee.

We do not currently ship to Canada, but we are working on it!

Unfortunately, when we tried shipping to Canada previously the customer experience was not up to our standards.

In the meantime, we partner with two fantastic local Canadian retailers who offer online ordering - The Truth Beauty Company & The Eco Den. Our products are also sold in Marshalls and Winners with fluctuating inventory.

We are proud to offer a 100% satisfaction guarantee on all products purchased through our website. If you are unhappy with a product for any reason we are happy to replace, exchange or refund an order. Please reach out to hello@humblebrands.com to initiate a refund or exchange.

It's important to note that we can only issue refunds for products purchased through our website. We’re so sorry about the hassle but we don’t have access to their systems, and we recommend reaching out to the retailer directly.

Subscription Information

We offer a Subscribe and Save option, to ensure you always have your favorites on hand! After you purchase, you’ll receive an e‑mail confirming your subscription! Change your scents, product choices, shipping schedule and add one-time purchases at any time by logging into your subscription account here. Need help, or have questions? Shoot us an email at Hello@humblebrands.com.

To subscribe, select the Subscribe and Save option on the product page before adding to cart.

To edit your subscription, log into your account here. Once you have logged in you can edit shipping frequency, swap products, skip shipments and even add a one-time purchase to your next order. Also, feel free to contact hello@humblebrands.com and our team will be happy to assist you!

If you checked out as a guest when you created your subscription please email us at hello@humblebrands.com with your order number or email address. We will be happy to assist you.

  1. Log into your account here.
  2. Select Manage Subscriptions.
  3. Click Next Charge Date and choose your next desired ship date.
  4. Hit Update to save.
  1. Log into your account here.
  2. Select Manage Subscriptions.
  3. On the left hand side of your account you’ll see Your Subscription details.
  4. Select Product and in the popup on the right select Swap Product.
  5. From here you can browse all available products to Swap.
  1. Log into your account here.
  2. Select Manage Subscriptions.
  3. Under the Try Something New section you can add one-time purchases or additional subscriptions items. 

One-time items will ship with your next subscription shipment.

We’re sorry to see you go! 

  1. Log into your account here.
  2. Select Manage Subscriptions.
  3. Scroll all the way to the bottom and hit Cancel Subscription.

No, we don’t offer subscriptions for our seasonal scents as they are only available for a limited time.

We suggest starting with 3 months per stick and adjusting from there. It also never hurts to have a backup deodorant handy!

Ingredients

All of our products are made in the United States, and we are proudly based in beautiful Taos, New Mexico.

Our Aluminum Free Deodorant are made with several ingredients effective in fighting odor. 

Original Formula

Corn Starch: A starch derived from non-GMO corn that helps absorb sweat and odor. Our corn starch is a Non-GMO Project verified ingredient.

Baking Soda: Also known as sodium bicarbonate, its antibacterial qualities help neutralize odor-causing bacteria in your underarms.

Beeswax: Anti-inflammatory & antimicrobial, beeswax helps create a protective barrier and soothes the skin.

Vegan & Sensitive Skin Formula

Corn Starch: A starch derived from non-GMO corn that helps absorb sweat and odor. Our corn starch is a Non-GMO Project verified ingredient.

Magnesium hydroxide: Also known as milk of magnesia, its antibacterial qualities help neutralize odor-causing bacteria in your underarms.

Our well-loved Original Formula Deodorant contains: MCT oil, Beeswax, Non-GMO Cornstarch and Baking Soda. This recipe creates a soft, smooth texture while effectively combating odor.

We recommend our Sensitive Skin & Vegan Formula for anyone looking for a baking soda free or vegan friendly formula.  Made with MCT Oil, Candelilla Wax, Non-GMO Cornstarch and Magnesium Hydroxide. It's extra gentle on the skin, but just as tough on odor!

Learn more about our two formulas here.

Each product's full ingredient list is located on the product's page. Have an ingredient question? Check out our Ingredient Index, or shoot us an email at  hello@humblebrands.com.

We also never use parabens, alcohol, dyes, artificial fragrance, aluminum, or phthalates in our products!

Yes! We offer Vegan and Sensitive Skin Deodorants made without beeswax and Vegan-Friendly Bar Soap

Our Original Aluminum Free Deodorant is not a vegan formula, but great care is taken by the beekeepers to not harm bees while harvesting the wax. All of our products are Certified  Cruelty Free by Leaping Bunny.

Yes! We are certified cruelty-free with Leaping Bunny. We only test our products on our staff, friends, and family!

Our products are not Certified Organic. We source Organic ingredients when possible, but it is also important for us that we keep our products at an affordable price point for our customers.

Yes! All of our products are gluten free.

Big YES!

That's a big NO from us. You won't find phthalates in any of our products. We mean it when we say Nothing Bad® here!

We use high quality essential oils and we source our essential oils only from select companies who meet our strict standards who focus on purity and sustainability. Our product development team is borderline obsessive about choosing essential oils that are of the highest quality and ethically harvested. We do not use essential oils that are on the endangered species list.

Synthetic fragrances can be made with harsh chemicals that can pose potential health risks. At Humble Brands, we use high quality essential oils and botanically based fragrances to create our scent blends. We source our oils only from select companies who meet our strict standards, and who focus on purity and sustainability. Our product development team is borderline obsessive about choosing plant based fragrances that are of the highest quality, and we don’t use essential oils that are on the endangered species list.

We list our scent blends as fragrance on our label to keep our ingredient list simple, and to meet FDA requirements. We offer complete ingredient transparency on our website on each product page. Scan the QR code on the packaging to see a full list of ingredients, or check our ingredient index to learn more about all the ingredients we use.

Yes! Our Palo Santo is verified ECOCERT/Cosmos approved. The average life of the tree of Palo Santo is between 80 and 90 years, but because of over-harvesting, we only use tree branches that have fallen naturally to the ground for the distillation of this oil.

MCT is short for medium-chain triglyceride. It is a type of fat with a medium-length chain of carbon atoms. Medium-chain triglycerides include caproic acid (C6), caprylic acid (C8), capric acid (C10), and lauric acid (C12). Our products contain capric and caprylic acid which exhibit antioxidant properties while offering a silky smooth texture that’s suitable for customers with sensitive skin. 

On our labels, you may see CAPRYLIC/CAPRIC TRIGLYCERIDE (MCT) - our MCT is derived from coconut oil. Our MCT oil  is third party certified as sustainably and ethically sourced. Feel free to read more on our blog post here, and in our ingredient index here.

Proposition 65 is a unique California law that requires businesses to include a warning on any products that contain quantifiable amounts of over 800 possible chemicals, many of which are naturally occurring. Since this is a unique and state-specific law that only applies to California, we are obligated to place a Prop 65 warning on all products which are shipped to that state. For this reason we have opted to place a warning on every product, so we can easily comply with Prop 65. 

We assure you that our products are safe, and we thoroughly test all of them to comply with federal and industry standards for safety. We prioritize selecting and partnering with high-quality manufacturing partners to ensure the safety of our products. Humble Brands works closely with these partners to meet and exceed federal regulations for quality. 

Beta-myrcene is found in small doses naturally in hops, citrus fruits and hemp and acts synergistically with CBD and THC.

We recommend using our Original packaging within 24 months of manufacture, and our paperboard within 18 months.

Looking for more details? Check out our comprehensive Ingredient Index here

Sensitivities and Concerns

Our deodorants are filled to the net weights displayed on our packaging -  2.5 net ounces and 2.65 ounces for our plastic free containers. Any additional space is for the function of the turn dial or push mechanism in our plastic free packaging and ease of application.

A little goes a long way with our deodorants. We’ve found that staining can occur from the overapplication of our product. We recommend 2-3 swipes and rubbing in any excess to stay fresh all day! We also recommend applying to dry skin for best results.  One of our favorite stain removal techniques is soaking the garment in distilled vinegar and baking soda before washing.  Another option is to gently scrub a mixture of Dawn dish detergent and warm water and launder as normal.

Our products can be a great choice during pregnancy. If you're looking to avoid essential oils while pregnant we recommend our Simply Unscented products. If you'd like to try one of our scents, we trust you to know your body best, and suggest also checking in with your healthcare provider for reassurance.

Baking Soda is extremely effective at neutralizing odor, however, we’ve found that some customers experience irritation with this ingredient. For some, baking soda isn’t a fit for their body’s pH, which can result in small bumps or a mild burning sensation.

For this reason, we created our Vegan and Sensitive Skin Formula that utilizes Magnesium Hydroxide for odor protection instead of Baking Soda.

If you have experienced irritation from our deodorant, please reach out to us directly at hello@humblebrands.comand we’ll be happy to help!

You might be experiencing a reaction to Baking Soda, which is an ingredient used in our Original Formula for odor protection. Our Sensitive Skin line might be a great option for you as it is baking soda free! Please reach out to us at hello@humblebrands.com so we can support you!

This is a result of over application. We recommend warming the product against your skin for a few seconds before applying 2-3 swipes to dry skin and rubbing in any excess with your finger tips.

Retail and Wholesale

Check out our Retail Locator for specific store locations across the US.

You can find more information about becoming a retailer here, and feel free to reach out to our sales team at sales@humblebrands.com with any questions you may have!

Have Another Question?

If you were unable to find the answer to your question above, please reach out to our Customer Care team and we'll be happy to help.